Project Delivery Consultant

November 22 2022
Industries Legal
Categories IP, Patents, Trademarks,
Toronto, ON

The Project Delivery Consultant, is a member of the Enterprise Strategy Management, department, within the Strategy and Public Affairs Division. The Project Delivery Consultant will offer their extensive Legal Aid Ontario (LAO) or industry-related experience in consulting and technical strategy execution management to support the delivery of LAO’s enterprise strategic initiatives.

The Project Delivery Consultant will manage and provide oversight on multiple concurrent initiatives and work collaboratively with cross-divisional colleagues in the delivery and execution of strategic initiatives, with an emphasis on effective change management.

This role will support the executive team and work with various stakeholders to build business cases, identify requirements, understand changes to LAO’s workforce and business processes & procedures, identify risks and help with the planning, implementation and delivery of the initiatives.

Home Location: Provincial Office
Other Locations: N/A

Reports to: Executive Director, Enterprise Strategy Management

LAO is in the process of developing an organization-wide hybrid workplace model, taking into consideration the range of services and roles performed throughout the organization. During this development phase, the work of this role is hybrid and structured to provide greater remote work, but some in-person presence will be required.

• Provide input to help shape business cases that support feasibility, write decision notes, and give presentations
• Lead and support multiple concurrent projects which may be multifaceted, time critical and regulatory in nature
• Uncover initial requirements, assumptions, risks, constraints, and create measurable objectives and success criteria for successful delivery
• Identify stakeholders and determine expectations, interest, influence, and impacts, and create a stakeholder register
• Determine the delivery approach, management, governance and monitoring for effective delivery of the strategic program or initiative
• Ensure comprehensive planning of each knowledge area through integration of the of scope, schedule, cost, quality, resources, communications, risks, procurement and stakeholder management plans
• Coordinate cross-divisional activity planning, identifying required resources, highlighting any resourcing shortfall or prioritization conflicts
• Execute implementation delivery in accordance with project plan and the objectives set by the Enterprise Strategy Management
• Determines metrics to be used to measure delivery quality and performance to baseline
• Approach the initiative strategically, ensuring the team is well-organized and working well by creating detailed plans to support design, solution, process changes, and communications
• Serve as subject matter expert, providing analytical guidance and consultation to the strategic portfolio, project teams, and in respect of labour relations matters
• Coach decision makers through the impact of changes to LAO, including confidential workforce planning implications for unionized and non-unionized employees, as a result of the project implementation
• Focus extensively on identifying risks, and oversee that the risk response and plan is in place with an assigned risk owner and are actively being monitored
• Make recommendations on specific decisions that can impact LAO’s workforce and its labour relations
• Manage the strategic initiative’s progress and provides both verbal and written communications regarding status, risks, and issues
• Intervene when implementation delivery difficulties are met or action items are behind schedule and works with operational manager and/or director to find solutions
• Monitor the completion of each stage of the strategic initiative, project or program, making tweaks to the plan based on feedback
• Conducts sourcing procurement and contract management and actively manages the performance of the contract scope, time, cost, and quality management and expectations on behalf of LAO
• Continually evaluate the strategic initiative parameters through interviewing stakeholders and actively listening to their answers
• Provide input to the resource manager for evaluation of team members’ performance during the project
• Collaborate with the Division(s) operations manager to plan and begin transitioning responsibility of any ongoing maintenance and operations associated with the initiative

• Effective communication between team members, key stakeholders, vendors, and everyone involved in a project
• Time management to keep tasks and activities on track and according to schedule
• Leadership skills to effectively manage a team and offer coaching or motivation when required
• Organizational acumen to keep track of all of the various complex moving pieces involved in a project
• Problem solving and adaptability required to be flexible and make adjustments as necessary
• Excellent conflict management skills in order to intervene when there are project obstacles either internally or with external contracts.

• Advanced knowledge of Project Management leading practice and PMBOK principles. PMP designation preferred.
• Prosci designation is an asset.
• Proven experience providing oversight and managing large-scale strategic initiatives, including digital transformation projects
• Must understand procurement process and contract language
• Business process re-engineering knowledge and experience
• Ability to think logically, analyze problems and identify solutions aided by organizational intelligence
• Excellent oral and written communication and negotiation skills
• Excellent presentation skills
• Proven experience with managing and controlling project costs, and understanding of budget estimating and earned value management,
• Considerable ability to give clear and consistent instructions to team members
• Project experience working in an agile environment with cross-functional teams
• Strong sense of customer service
• Demonstrated ability to manage multiple projects concurrently
• Extensive working knowledge of MS Office, MS Project, MS Visio

To apply submit a cover letter and resume.

Only those candidates selected for an interview will be notified by email.

Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.

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