The Support Assistant is responsible for providing routine administrative support to legal assistants and principals across the Toronto office (including visiting lawyers).

Position Accountabilities

• Responsible for coding, bookmarking, quality-checking, organizing, printing and scanning documents (i.e. download jobs from email or data sites, size, reproduce, sort, collate and finish).

• Complete a high volume of work accurately.

• Assist with electronic filing as per legal assistant/principal instructions and firm/practice group guidelines.

• Provide routine support to visiting lawyers which includes

• ensuring office supplies (pens, pencils, highlighters, paper, etc.) are available and equipment (computer, phone and printer) is in working order;

• ensuring principals know who to contact for document support during and after hours; and

• liaising with visiting lawyer’s assistant to coordinate and confirm travel arrangements and requirements upon arrival.

• Prepare binders (i.e. Cerlox), closing folders and closing books.

• Work cooperatively with others in their team/quad in scheduling vacation, breaks/lunches and absenteeism time to ensure assistants/principals are well supported.

• Assist with ad hoc duties as required (e.g. data entry).

• 1 year related experience, preferably within a professional services firm (including working with photocopiers, scanners and binding equipment).

• Strong working knowledge of MS Office product suite, and PDF creator and editor software programs such as Adobe Acrobat or Nuance Power PDF.

• Experience using an electronic document management system would be an asset.

• Strong client service orientation combined with the ability to manage multiple client needs at the same time.

• Excellent organizational skills with the ability to plan, prioritize and manage time effectively.

• Ability to work well independently and collaboratively within a team environment.

• Excellent communication (verbal and written) and interpersonal skills.

• Exceptional attention to detail.

• Ability to follow instructions and standard work processes to perform routine tasks.

• Ability to quickly adapt and learn new technology.

This position will be in the office 5 days per week. The hours are 8am - 4pm or 9am - 5pm.