Legaltech Services Specialist

The Team

LegalTech Services (the Team) are a global fee earning team who manage client matter data. The Team provide advice and support for both disputes and corporate matters no matter how small, simple, large or complex the data set. The Team assists on a range of client matter data needs from; identification and collection, how to share and review documents collaboratively, visualisation of data, production to a third party and presentation for trial. The Team administer eDiscovery, transactional and interactive data visualization software in-house and partner with external vendors to meet our varied client data needs.

If you are a motivated and problem-solving oriented individual - this firm, this team and this industry is a fantastic place to be.

Overview

The Specialist is an experienced technical project manager with a proven track record in managing and enabling review of client data for disputes.

This position is part of a professional job family.

Key Responsibilities

Matter Management & Time Recording

• Working on a portfolio of active matters with the legal team, client, vendor and any third party for both disputes and corporate matters, either independently or together with another Team member. For example;

• managing disputes matters through all stages of the EDRM including advice on collection best practice, document processing, the use of AI and analytics for Early Case Assessment, review strategies and production of client data in load file format.
• managing corporate matters via our transactional software. Advising on collection best practices, setting up and managing online deal rooms for due diligence purposes and assisting with workflow management and PDF productions.

• utilising interactive data visualization software to visualise client data sets and matter information that enables our clients to easily understand their data or case status.

• Consulting with the legal team and/or client to accurately scope matters, recommend the appropriate level of service and technology, and providing cost estimates at the outset. Managing their expectations on a regular, and if necessary frequent, basis going forward in relation to the scope, costs and delivery of the Team's and/or vendor services.
• Reviewing and quality checking (including for accuracy, typographical and grammatical errors) the Team's work on the matter, and seeking the Senior Manager's review and approval of that work if necessary, before any work is delivered to the legal team and/or client.
• Advising the legal team and/or client on the relevant technical best practices for the matter.
• Providing, and/or arranging vendors to provide, training for our legal teams and/or clients on the use of relevant software for your matters if such training is requested or is necessary.
• Efficiently and accurately recording with clear and sufficient detail all of your time spent on: billable matters to enable your work to be charged to clients promptly; and non-billable work.
• Evaluating vendor invoices on your matters, working with the Team to ensure those invoices are coded in the firm's financial systems to the relevant matters and passed through to the relevant client(s) for payment, and monitoring the firm's payments to the relevant vendors with respect to those invoices.

Process & Product Standardisation and Risk Management & Quality Control

• Working with the Senior Manager to establish effective processes and procedures which standardise, in accordance with industry best practice, the work the Team does.
• Bringing to the attention of the Senior Manager any risks arising as a result of or in connection with LegalTech Services work (for example, data security, data quality and reputational risks) and assisting with the implementation of any risk remediation plans.
• Consistently meeting the Team's service level agreement for the provision of LegalTech Services in Canada.

New Third Party Solutions & Services

• Identifying our Canadian legal teams and clients' new and evolving LegalTech Services needs and requirements.
• Keeping abreast of new third party service and product offerings in Canada.
• Consulting with, and preparing proposals for the consideration of, the Senior Manager in relation to potentially piloting and implementing new third party services and products for our legal teams and/or clients in Canada.
• Working with the Team to pilot and, if pilots are successful, implement new software and services.

Training & Knowledge

• Providing training for our legal teams (in particular junior legal team members such as legal trainees) and/or clients on the Team's processes, procedures and in-house software.
• Providing, and/or arranging vendors to provide, training for our legal teams and/or clients on the use of third-party software.
• Advising our legal teams and/or clients on technical best practices and sharing your technical knowledge and experience with them.
• Through this training and knowledge sharing, promoting the LegalTech Services function and services to our legal teams and/or clients in order to develop new business for the LegalTech Services function.

Essential Skills & Experience

Background

University degree in law, information technology, forensic/ analytics specialty or other academic credentials deemed equivalent.

Experience in a professional environment (private practice experience preferred but in-house and software vendor experience also highly valued)

eDiscovery

Working understanding of the full EDRM process and best practice. Experience processing data, using analytics to cull data, an understating of review accelerators such as Continuous Active Learning, and the ability to run productions in load file format.

Project Management

Experience of project managing all technical elements of document review and disclosure matters, including database management, demonstrated by a track record of successfully managing multiple matters concurrently

Technical

Working knowledge of eDiscovery platforms required, experience administering Nextpoint, Relativity, or HighQ Collaborate desirable.

Ability to write script in SQL Server highly advantageous.

Processes & Procedures

Experience of having standardised, documented and implemented processes and procedures in alignment with best practice

Planning & Execution

Ability to set and meet challenging deadlines, approach issues with a positive attitude and take personal responsibility for completing tasks with thoroughness and attention to detail

Communication

A customer service orientation with an ability to: promptly deal with requests; clarify and advise on customer needs; comfortably frame difficult conversations; suggest resolutions to problems in a professional / diplomatic manner; and communicate / interact effectively with all levels of staff

Problem Solving

A creative, innovative and forward thinker, willing to introduce new ideas and able to work with the team to initiate appropriate and agreed changes

The Firm

Clyde & Co is a leading global law firm, helping organizations successfully navigate risk and maximize opportunity in the sectors that underpin global trade and commercial activity. When you work at Clyde & Co, you join a team of 490 partners, 2,400 lawyers, 3,200 legal professionals and 5,500 people in nearly 70 offices and associated offices worldwide. Our values are the principles that guide the decisions we make, unite us in our endeavors and strengthen our delivery, for both our clients and our firm. We work as one, excel with clients, celebrate difference and act boldly. We are committed to operating in a responsible way by progressing towards a diverse and inclusive workforce that reflects the communities and clients it serves.

For more about the firm, its lawyers, offices and areas of expertise and for the latest industry thought leadership please visitwww.clydeco.com

Our Values
Our values are the principles that guide the decisions we make, unite us in our endeavors and strengthen our delivery, for our clients and our firm. We:

• Work as one - We are a globally connected team of talented people who act with a firm-first mentality to achieve success.
• Excel with clients - We aim high and challenge ourselves to deliver unique
  excellence for our clients, keeping them at the center of everything we do.
• Celebrate difference - We help each other to be at our best and believe our
  differences result in greater achievement.
• Act boldly - We seek new opportunities, take action and learn as we go, recognizing that curiosity drives our development and contributes to growth.

This is the job description as constituted at present; however, the Firm reserves the right to reasonably amend it in accordance with the changing needs of the business.

**Principals only**

It is the policy of the Firm to recruit, hire, promote, reassign, compensate and train highly qualified persons without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, age, disability or any other basis protected by applicable law.

CLYDE & CO PRIVACY NOTICE: https://www.clydeco.com/help/privacy