Workers' Compensation MediatorArbitrator/Dispute Prevention Resolution Specialist
Top Benefits
About the role
Working Title: Workers' Compensation Mediator/Arbitrator
Job Class: Dispute Prevention and Resolution Specialist
Agency: Labor & Industry Dept
Job ID: 95984 Location: St. Paul Telework Eligible: Yes Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 08/04/2026 Closing Date: 08/24/2026 Hiring Agency/Seniority Unit: Labor & Industry Dept / Labor and Industry-MAPE Division/Unit: Dept of Labor & Industry / AlternativeDisputeResolution1 Work Shift/Work Hours: 8:00 am - 4:30 pm Days of Work: Monday - Friday Travel Required: No Salary Range: $37.91 - $56.39 / hourly; $79,156 - $117,742 / annually Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Telework options for this position are dependent on where the employee lives. The primary work location for this position is 443 Lafayette Road N, St. Paul, MN.
Employees living within 50 miles of the primary work location will be required to work in the office at least 50% of the time each month. Employees that live in Minnesota and are more than 50 miles from the primary work location may be eligible for more than 50% telework with agency approvals. Employees may reside outside of the state of Minnesota if they live in a bordering state and are within 50 miles of the primary work location.
This position will participate as a member of the Alternative Dispute Resolution unit team responsible for providing proactive assistance and education in dispute prevention/resolution. Work primarily conducting administrative conferences, along with analyzing complex workers' compensation issues; certification of disputes regarding medical and vocational rehabilitation benefits; educating customers regarding effective dispute resolution strategies; and developing and facilitating mediation sessions. The incumbent intervenes and negotiates legally binding resolutions in a variety of cases, while encouraging early and efficient use of alternative dispute resolution.
Minimum Qualifications
Four (4) years of professional experience in one or more of the following: Conducting administrative conferences and mediation proceedings using mediation, arbitration, and other alternative dispute resolution practices, OR Experience participating as an advocate in administrative conferences and mediation proceedings using mediation, arbitration, and other alternative dispute resolution practices, OR Medical case management or utilization review of workers’ compensation cases. Comprehensive knowledge, and experience with, Minnesota workers' compensation law, rules, case law and policies sufficient to answer common questions, evaluate disputed issues, and apply authorized dispute resolution strategies on any and all workers' compensation disputes. Ability to learn Work Comp Campus with sufficient skill level to provide assistance and guidance to users with questions/issues related to usage of the online claims system. Comprehensive knowledge of legal terminology and theory for use in interpreting workers' compensation statutes, rules, case law and policies. Comprehensive knowledge of medical terminology, conditions, treatment methods and parameters sufficient to evaluate reports regarding progress and lost time on a case-by-case basis. Knowledge of rehabilitation and/or retraining plans sufficient to assess progress necessary to demonstrate appropriateness of a particular plan. Ability to communicate effectively with individuals with a wide range of backgrounds, including those who may not share your same culture, ethnicity, language, or other common experiences.
Preferred Qualifications
Bachelor's degree from an accredited college or university. Graduation from an accredited law school. Workers' Compensation litigation experience. Language skills other than English (such as Somali, Spanish, Hmong, Karen or ASL)
Additional Requirements
It is the policy that all final candidates submit to a background investigation prior to employment. The background check may consist of the following components: SEMA4 Records Check, Employment Reference Check, Criminal History Check, Driver’s License Check, Social Security and Address Verification, Conflict of Interest Review, Education/License Verification.
How To Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Qualifications
Effective July 1, 2009, legislation provides that the top five Recently Separated Veterans, who apply and meet the qualifications for the vacancy, must be granted an interview. To be considered a Recently Separated Veteran, you must meet all the following criteria:
Have separated under honorable conditions from any branch of the armed forces of the United States; Have served on active duty for 181 consecutive days or more or for the full period ordered to active duty OR have separated by reason of disability incurred while serving on active duty; Be a United States citizen or resident alien; Have served in active military service at any time on or after September 11, 2001 as shown on your form DD-214.
To be considered under this legislation, you must meet all of the Minimum Qualifications identified in this posting; meet all of the above RSV criteria; and submit a copy of your DD-214 form by the closing date via mail, e-mail or fax to: Caren Miller 443 Lafayette Road N, St. Paul, MN 55155, or Caren.Miller@state.mn.us.
Effective August 1, 2012, Legislation Provides State Agencies With The Option To Appoint Certain Disabled Veterans On a Non-competitive Basis If You Meet All Of The Following Criteria
Meet service requirements and have a verified service-connected disability rating of at least 30%. Provide qualifying documentation verifying the disability. Meet all of the Minimum Qualifications identified in this posting.
To be considered under this legislation you must submit all documentation by the closing date via mail, e-mail or fax to: Caren Miller 443 Lafayette Road N, St. Paul, MN 55155, or Caren.Miller@state.mn.us, or fax 651-284-5723.
Contact
If you have questions about this position, contact Caren Miller at caren.miller@state.mn.us or 651-284-5119.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Caren Miller at caren.miller@state.mn.us.
About Labor & Industry Dept
The Department of Labor and Industry ensures Minnesota’s work and living environments are equitable, healthy and safe. The agency oversees the state's programs for apprenticeship, construction codes and licensing, dual-training pipeline, occupational safety and health, wage and hour standards, workers' compensation and youth skills training programs.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth
Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your Benefits May Include
Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support To Help You Reach Your Career Goals
Training, classes, and professional development Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) For Work/life Support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
About State of Minnesota
Minnesota State Government is the third largest employer in the state of Minnesota, employing over 50,000 diverse and talented employees in more than 100 state agencies, boards, commissions, colleges, and universities. Our workplaces can be found across the state in 86 out of 87 Minnesota counties and a small share of employees work in out-of-state locations.
When you bring your career to the State of Minnesota, the work you do affects the quality of life of millions of Minnesotans. From those who shape policy, to those who keep us safe, preserve our environment, or take care of our most vulnerable populations, we take our responsibilities to the public seriously.
Join us as we continue to serve our great state and build a better Minnesota.
To learn more about our career opportunities and comprehensive benefits, visit www.mn.gov/careers.
To learn more about our state agencies, boards, commissions, colleges, and universities, visit http://mn.gov/portal/government/state/agencies-boards-commissions.
Similar Jobs
Workers' Compensation MediatorArbitrator/Dispute Prevention Resolution Specialist
Top Benefits
About the role
Working Title: Workers' Compensation Mediator/Arbitrator
Job Class: Dispute Prevention and Resolution Specialist
Agency: Labor & Industry Dept
Job ID: 95984 Location: St. Paul Telework Eligible: Yes Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 08/04/2026 Closing Date: 08/24/2026 Hiring Agency/Seniority Unit: Labor & Industry Dept / Labor and Industry-MAPE Division/Unit: Dept of Labor & Industry / AlternativeDisputeResolution1 Work Shift/Work Hours: 8:00 am - 4:30 pm Days of Work: Monday - Friday Travel Required: No Salary Range: $37.91 - $56.39 / hourly; $79,156 - $117,742 / annually Classified Status: Classified Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE FLSA Status: Nonexempt Designated in Connect 700 Program for Applicants with Disabilities: Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Telework options for this position are dependent on where the employee lives. The primary work location for this position is 443 Lafayette Road N, St. Paul, MN.
Employees living within 50 miles of the primary work location will be required to work in the office at least 50% of the time each month. Employees that live in Minnesota and are more than 50 miles from the primary work location may be eligible for more than 50% telework with agency approvals. Employees may reside outside of the state of Minnesota if they live in a bordering state and are within 50 miles of the primary work location.
This position will participate as a member of the Alternative Dispute Resolution unit team responsible for providing proactive assistance and education in dispute prevention/resolution. Work primarily conducting administrative conferences, along with analyzing complex workers' compensation issues; certification of disputes regarding medical and vocational rehabilitation benefits; educating customers regarding effective dispute resolution strategies; and developing and facilitating mediation sessions. The incumbent intervenes and negotiates legally binding resolutions in a variety of cases, while encouraging early and efficient use of alternative dispute resolution.
Minimum Qualifications
Four (4) years of professional experience in one or more of the following: Conducting administrative conferences and mediation proceedings using mediation, arbitration, and other alternative dispute resolution practices, OR Experience participating as an advocate in administrative conferences and mediation proceedings using mediation, arbitration, and other alternative dispute resolution practices, OR Medical case management or utilization review of workers’ compensation cases. Comprehensive knowledge, and experience with, Minnesota workers' compensation law, rules, case law and policies sufficient to answer common questions, evaluate disputed issues, and apply authorized dispute resolution strategies on any and all workers' compensation disputes. Ability to learn Work Comp Campus with sufficient skill level to provide assistance and guidance to users with questions/issues related to usage of the online claims system. Comprehensive knowledge of legal terminology and theory for use in interpreting workers' compensation statutes, rules, case law and policies. Comprehensive knowledge of medical terminology, conditions, treatment methods and parameters sufficient to evaluate reports regarding progress and lost time on a case-by-case basis. Knowledge of rehabilitation and/or retraining plans sufficient to assess progress necessary to demonstrate appropriateness of a particular plan. Ability to communicate effectively with individuals with a wide range of backgrounds, including those who may not share your same culture, ethnicity, language, or other common experiences.
Preferred Qualifications
Bachelor's degree from an accredited college or university. Graduation from an accredited law school. Workers' Compensation litigation experience. Language skills other than English (such as Somali, Spanish, Hmong, Karen or ASL)
Additional Requirements
It is the policy that all final candidates submit to a background investigation prior to employment. The background check may consist of the following components: SEMA4 Records Check, Employment Reference Check, Criminal History Check, Driver’s License Check, Social Security and Address Verification, Conflict of Interest Review, Education/License Verification.
How To Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Qualifications
Effective July 1, 2009, legislation provides that the top five Recently Separated Veterans, who apply and meet the qualifications for the vacancy, must be granted an interview. To be considered a Recently Separated Veteran, you must meet all the following criteria:
Have separated under honorable conditions from any branch of the armed forces of the United States; Have served on active duty for 181 consecutive days or more or for the full period ordered to active duty OR have separated by reason of disability incurred while serving on active duty; Be a United States citizen or resident alien; Have served in active military service at any time on or after September 11, 2001 as shown on your form DD-214.
To be considered under this legislation, you must meet all of the Minimum Qualifications identified in this posting; meet all of the above RSV criteria; and submit a copy of your DD-214 form by the closing date via mail, e-mail or fax to: Caren Miller 443 Lafayette Road N, St. Paul, MN 55155, or Caren.Miller@state.mn.us.
Effective August 1, 2012, Legislation Provides State Agencies With The Option To Appoint Certain Disabled Veterans On a Non-competitive Basis If You Meet All Of The Following Criteria
Meet service requirements and have a verified service-connected disability rating of at least 30%. Provide qualifying documentation verifying the disability. Meet all of the Minimum Qualifications identified in this posting.
To be considered under this legislation you must submit all documentation by the closing date via mail, e-mail or fax to: Caren Miller 443 Lafayette Road N, St. Paul, MN 55155, or Caren.Miller@state.mn.us, or fax 651-284-5723.
Contact
If you have questions about this position, contact Caren Miller at caren.miller@state.mn.us or 651-284-5119.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Caren Miller at caren.miller@state.mn.us.
About Labor & Industry Dept
The Department of Labor and Industry ensures Minnesota’s work and living environments are equitable, healthy and safe. The agency oversees the state's programs for apprenticeship, construction codes and licensing, dual-training pipeline, occupational safety and health, wage and hour standards, workers' compensation and youth skills training programs.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
A sense of purpose in their work Connection with their coworkers and communities Opportunities for personal and professional growth
Benefits
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your Benefits May Include
Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVF Diabetes care Dental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted children Pension plan that provides income when you retire (after working at least three years) Employer paid life insurance to provide support for your family in the event of death Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury Tax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-being Support To Help You Reach Your Career Goals
Training, classes, and professional development Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) For Work/life Support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
About State of Minnesota
Minnesota State Government is the third largest employer in the state of Minnesota, employing over 50,000 diverse and talented employees in more than 100 state agencies, boards, commissions, colleges, and universities. Our workplaces can be found across the state in 86 out of 87 Minnesota counties and a small share of employees work in out-of-state locations.
When you bring your career to the State of Minnesota, the work you do affects the quality of life of millions of Minnesotans. From those who shape policy, to those who keep us safe, preserve our environment, or take care of our most vulnerable populations, we take our responsibilities to the public seriously.
Join us as we continue to serve our great state and build a better Minnesota.
To learn more about our career opportunities and comprehensive benefits, visit www.mn.gov/careers.
To learn more about our state agencies, boards, commissions, colleges, and universities, visit http://mn.gov/portal/government/state/agencies-boards-commissions.