Bring Order to What Matters Most The Opportunity You’re someone who thrives on organization, accuracy, and making information easy to find when it matters most. As a Records Information Management Administrator, you’ll play a critical role in maintaining and organizing important documents across the business—supporting teams like Insurance and Legal. This role is perfect for someone who enjoys detail-focused work, understands the importance of privacy and compliance, and takes pride in keeping systems running smoothly behind the scenes. If you’re highly organized, dependable, and enjoy working in a structured environment, this is your opportunity to make a real impact. A Place to Belong AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless! Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy: Competitive salary and flexible benefits Employer-paid retirement savings program Employee-exclusive discounts on travel, insurance, memberships, and more Free travel medical insurance for you and your immediate family Ongoing professional development Paid vacation and personal days, including a Volunteer Day and Me Day Flexible work models that make sense for your lifestyle Who You Are You have a sharp eye for detail and take pride in accuracy You’re highly organized and manage your time effectively You enjoy working with structured processes and systems You’re comfortable handling repetitive tasks with focus and consistency You’re a strong team player who collaborates well across departments You understand the importance of confidentiality and handling sensitive information How You’ll Make an Impact Prepare, scan, and process incoming documents (paper, email, fax, and digital files) for storage in electronic systems Accurately index and name documents to ensure easy retrieval and consistency Maintain compliance with privacy and records retention policies Ensure all documents are processed within established service timelines (typically within 24 hours) Identify and escalate time-sensitive or urgent documents as needed Collaborate with internal teams (Insurance, Claims, Legal, and others) to verify and manage records accurately Support a paperless environment by ensuring high-quality digital document management What You Bring to the Table Diploma or certificate in Business Administration and/or Records Information Management Minimum 2 years of related experience in document or records management Knowledge of privacy and document retention policies Familiarity with scanning, indexing, and document management systems Strong attention to detail and organizational skills Ability to manage workload and meet deadlines in a fast-paced environment Experience working toward or holding a RIMS designation is an asset Belonging Matters Here AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us. - WORK MODEL: Hybrid - We thank all applicants for their interest; however, only those selected for an interview will be contacted. AMA is a membership organization representing a million Albertans across the province. We offer roadside assistance, travel, registries, insurance, driver education, a member rewards program, community events and more. But we’re more than our products and services; we’re about a shared commitment to what we call TYLF—Treat You Like Friends and Family. If you’re looking for an inspiring career in a workplace where every exchange comes from a place of genuine care and connection, you’re our kind of people! We offer accommodations for all applicants with disabilities in all stages of the recruitment process. If you require an accommodation, please advise your Talent Scout during your job application, and we will work with you to meet your unique needs.