The Learning and Development Specialist is responsible for development needs to support their internal client groups across the province. They are a trusted advisor to the management and senior leadership team in identifying and implementing solutions to support development and ensure employees have the tools to provide support to clients seeking Legal Aid. The role works closely with the Organizational Development Consultant and HR Business Partners to understand issues then dive deeper with a needs analysis to determine the appropriate method(s) to address gaps. They are often called upon to facilitate focus group or divisional/department meetings related to employee engagement.
• Conduct training needs analysis, develop instructional materials and deliver blended training programs
• Assist with the development of training content that aligns with Legal Aid Ontario’s strategic plan and operational goals
• Develop, lead and facilitate, meetings, workshops and employee sessions
• Manage and coordinate external vendors and contracts for training services
• Anticipate needs of the client based on their organizational objectives and assist the client with the development of the appropriate training and development plans and actions.
• Provide advice and direction to subject matter experts on training strategies and formats for operational projects and initiatives
• Develop and maintain positive key relationships and partnerships with internal clients and external providers.
• Manage the succession planning and mentoring programs for the organization
• Research and stay abreast of workforce trends and advancements in learning technology
• Championing an equitable and inclusive work environment
• Demonstrated understanding of adult learning principles
• Presentation and facilitation skills both in-person and virtually
• Management and leadership program development, implementation and evaluation.
• Project Management. Responsible for projects to support corporate or divisional initiatives which includes coordination, communication, development of learning objectives, close-out reporting and plans for on-going maintenance
• Research. Stay a breast of trends in learning, relevant legislation and employment law to proactively develop new and update existing content
• Vendor Management. Procurement, liaising with contacts, customizing content managing contracts and deliverables.
• Multi-tasking in a fast paced unionized environment
• Coaching and advising managers and executives
• Bachelor’s degree, diploma or certificate in Human Resources, adult education or instructional design or related experience
• Experience training within the public sector or legal field
• Written and oral French /English business communication
• Embedding IDEA principles (Inclusion, Diversity, Equity and Accommodation) into learning programs
• Developing and/or designing e- and micro learning courses
If you’re excited about this opportunity but your skills and experience do not 100 % align, you may bring something else to the role we hadn’t considered. We encourage you to submit a cover letter and resume in a single document and let us know why you are the right person for the role.
We appreciate the time and effort taken to complete our application process; only those candidates selected for an interview will be notified.
Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.
Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency.