Intake & Resolution Counsel is responsible for the timely, accurate, and efficient review of complaints received from the Client Service Centre and for the streaming and disposition of regulatory files to other departments within the Regulatory Division. In a fast-paced environment, Intake & Resolution Counsel conducts a risk assessment, identifies the regulatory issues, and collects information/documentation in order to close or stream files. As part of the gatekeeper function for the Division, Intake & Resolution Counsel resolves and closes files where further investigation of the regulatory issues is not warranted. Intake & Resolution Counsel acts as a legal resource to the Intake & Resolution Officers. Intake & Resolution Counsel conducts legal and other research, as is necessary.
*By submitting your application for employment, you agree to a clearance check of your regulatory history with the Law Society, and to the use of this information in assessing suitability for employment at the Law Society.
Client/Customer Service Planning
Client/Customer Service Delivery
The Law Society of Ontario values and respects diversity. We are committed to creating an accessible, barrier-free and inclusive workplace, in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please make any requirement you may have for a Code-protected recruitment-process accommodation known when contacted. If you are unable to apply to this position due to the requirement for an accommodation of any kind, please email us at email@example.com