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**Director of Transformation** **Location:** Ontario **Reports to:** CEO **Department:** Technology & Innovation **Role Summary** The Director of Innovation owns the organization's technology-led growth agenda - translating emerging digital, data, and AI capabilities into commercial outcomes. This is not an advisory or purely strategic role: the mandate is to architect, build, and scale the platforms and processes that drive measurable cost, revenue, and efficiency gains, while embedding the operating discipline (agile, human-centered design, structured innovation governance) needed to sustain that impact long-term. **Key Duties & Responsibilities** **1\. Innovation Strategy & Governance** - Set the innovation roadmap and ensure every initiative is tied to a defined business outcome, not pursued for its own sake. - Build the structural backbone for innovation idea-sourcing frameworks, evaluation criteria, and prioritization processes so opportunities are assessed systematically rather than reactively. - Institutionalize agile product delivery across business units, replacing ad hoc development with a repeatable, measurable methodology. **2\. Technology & Digital Transformation** - Lead full-stack technology restructuring systems, integrations, infrastructure with a direct mandate to reduce operating cost while improving reliability and scalability. - Direct the build-out of enterprise data platforms that convert first-party data into actionable customer and business intelligence. - Own the design and deployment of AI-driven solutions where they create a defensible competitive or operational advantage. **3\. Product & Platform Leadership** - Run the end-to-end product lifecycle concept to launch with accountability for time-to-market and product quality, not just delivery. - Lead multi-market platform or payments initiatives, with revenue growth as a tracked and reported outcome. - Establish external partnership and market-scanning processes to identify and integrate capabilities the organization can't build fast enough internally. **4\. People & Stakeholder Leadership** - Build and lead cross-functional teams engineering, data, product, design structured for execution speed, not just headcount. - Operate as the connective layer between executive strategy and technical delivery, ensuring senior leadership decisions translate into shippable outcomes. - Represent the organization externally with technology partners and the start-up ecosystem, sourcing capability and talent the internal team doesn't yet have. **5\. Performance Accountability** - Define and own the KPIs that prove innovation is working: cost reduction, revenue contribution, time-to-market, adoption, and customer satisfaction. - Manage budget and resourcing with the same rigor applied to any P&L-owning function this role is judged on outcomes, not activity. **Qualifications & Experience** **Education** - Master's degree in Entrepreneurship, Innovation Management, Technology, or Business (required). - Bachelor's degree in Engineering, Computer Science, or a related technical discipline (required) the role requires enough technical fluency to challenge and validate engineering decisions directly, not just manage them. **Experience** - 15+ years progressing through technology, product, and innovation leadership roles, with a demonstrated arc from technical execution into enterprise-level strategic ownership. - A track record of leading large-scale, multi-market digital platform or payments initiatives with quantified commercial results not just delivery, but revenue and efficiency impact attached to that delivery. - Direct experience restructuring enterprise technology operations with documented cost or performance outcomes. - Background in financial services, telecommunications, or media preferred sectors where digital transformation is tied directly to competitive survival, not optional modernization. **Certifications (preferred)** - ITIL, PRINCE2, SAFe Product Owner/Manager, or equivalent delivery-discipline certifications. - Applied technical certification in data science or AI — evidence of hands-on fluency, not just executive oversight. **Core Competencies** - Converts ambiguous innovation mandates into structured, resourced execution plans. - Reads as credible to both engineering teams and executive leadership — can go deep technically and communicate commercially. - Demonstrated bias toward measurable outcomes over process for its own sake. - Comfortable owning budget and being held to P&L-style accountability for innovation spend. **Key Performance Indicators** - Technology/infrastructure cost reduction achieved through restructuring. - Revenue attributable to new digital products or platforms. - Time-to-market improvement across product development cycles. - Customer adoption and satisfaction metrics tied to digital initiatives. **Other Details** - Company operating name: BCS Technology Inc. - Business address: 243 Wright Avenue, Toronto, ON, M6R 1L4 - Terms of employment (for example, project-based, permanent position): permanent - Language of work: English - Wage: $140,796.20 base wage plus $130,841.12 performance bonus - Benefits package offered (if applicable): Disability, Dental, Employer-provided pension, Extended healthcare/medical, Vision; annual family visit support, annual phone plan, annual car allowance; annual life insurance - Location(s) of work (local area, city or town): 243 Wright Avenue, Toronto, ON, M6R 1L4 - Contact information: 437 237 2837; [[email protected]](mailto:[email protected])

Benefits

• Disability, Dental, Employer-provided pension, Extended healthcare/medical, Vision; annual family visit support, annual phone plan, annual car allowance; annual life insurance

Listed skills

• Organization · Preferred
• Leadership · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Agile · Preferred
• English · Preferred