Litigation Specialist, Life and Disability Claims

Job summary

The Litigation Specialist manages a portfolio of disability litigation cases in partnership with legal departments and external attorneys. They represent the company in legal proceedings, provide guidance on complex claims, and facilitate communication between departments.

Job details

Job Description Build the future with us As part of the national team at the Disability Service Center, the Litigation Specialist will manage a portfolio of litigation and dispute cases in partnership with the legal department of iA Financial Group and external attorneys. The specialist also supports the Service Center’s professionals, representatives, and clients by providing guidance on managing complex cases and answering questions. What You’ll Accomplish with Us As a litigation specialist, you will be responsible for: Conducting in-depth analyses of all litigation cases and recommending appropriate resolutions; Working with legal partners to manage litigation cases until their resolution; Representing the company during discovery, mediation, arbitration, and trials; Representing the company in Small Claims Court (Quebec only); Promoting adherence to best practices in decision-making and disability management; Serving on committees, participating in projects, and performing other tasks as needed; Serve as a liaison between the Sales Department and related departments regarding inquiries and legal matters; As needed, assist other disability specialists; Manage requests for access to information; Process or assist colleagues with lump-sum settlement offers. What Could Help You Succeed in This Role We are looking for someone who: A college degree or an equivalent combination of education and experience At least 5 years of experience in roles related to managing disability insurance claims in the group insurance sector In-depth knowledge of insurance contracts In-depth knowledge of disability management and related tools Strong commitment to customer service Ability to work independently and manage tight deadlines Advanced proficiency in French and English, due to frequent interactions with English- and French-speaking internal and external partners across Canada LOMA and NIDMAR courses are a plus Why will you enjoy working with us? · A work environment where learning and development go hand in hand with a collective pursuit of excellence; · A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed; · The opportunity to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces. · Competitive benefits: Flexible group insurance, competitive retirement plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonuses, discounts on iA products, and more! Apply now and take control of your career where your talent truly matters! Hesitating to apply? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply—your place might be with us, and we want to get to know you! Location(s) Montreal / 1981 McGill College Avenue Other Possible Location(s) Company iA Financial Group Posting End Date 2026-09-25 Company Overview iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. At iA, we’re invested in you. * iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto Our Commitment to Diversity and Inclusion At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.

What you’ll do

The Litigation Specialist manages a portfolio of disability litigation cases in partnership with legal departments and external attorneys. They represent the company in legal proceedings, provide guidance on complex claims, and facilitate communication between departments.

Requirements

Candidates must have at least 5 years of experience in group disability insurance claims and a college degree. Proficiency in both French and English is required due to the nature of the role's interactions across Canada.

Benefits

• Flexible group insurance • Competitive retirement plan • Stock purchase plan • Vacation days • Wellness days • Personal development days • Telemedicine • Employee and family assistance program • Ergonomic furniture program • Performance bonuses • Discounts on iA products

Listed skills

• Customer service · Preferred
• Bilingual communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Litigation management
• Disability insurance claims
• Legal analysis
• Dispute resolution
• Insurance contracts
• Disability management
• Customer service
• Mediation
• Arbitration
• Discovery
• Small claims court
• Lump-sum settlement
• Access to information requests
• Bilingual communication
• Legal Discovery
• Bilingual (French/English)
• Management
• Decision Making
• Lawsuits
• Customer Service
• Disability Management
• Discounts And Allowances
• Sales
• Financial Services
• Settlement
• Innovation
• Wealth Management
• Telehealth

Job areas

• Legal
• Finance & Accounting
• Customer Service & Support
• Disability Claims Specialist
• Claims Adjuster / Specialist (General)
• Valuers and Loss Assessors
• Claims Adjusters, Examiners, and Investigators